Guides
Guides
Practical, step-by-step guides for NGN payouts, reference rates and supplier payments. Each guide starts with the direct answer, then the steps, who it applies to and the risks.
- How to send an NGN payout to a Nigerian bank accountStep-by-step NGN payout to a Nigerian bank account: choose the bank, enter the 10-digit account, check the bank-returned name, confirm the fee and total debit, submit with your PIN or Google Authenticator and keep the receipt.Read →
- How to read an NGN reference rate: reference price, execution price and feesThe NGN rates on the public website are reference prices, not guaranteed execution prices. Learn how quote time, pricing session, execution rate and fees differ, and what to check before you exchange.Read →
- Checklist before paying a supplier in NigeriaWhat to prepare before paying a supplier or agent in Nigeria in naira: business verification, contract and invoice, account and name checks, internal approval, and receipts for reconciliation.Read →
- What to do when an NGN payout is processing or failsHow to handle an NGN payout that shows Processing, Under review or Failed: do not resubmit, read the failure reason, check that funds were returned to your wallet, and contact support with the order number.Read →
Ready to send an NGN payout?
Open an account and complete verification, or talk to our business team first.