Help Center

Payouts and withdrawals

Supported payout methods and the NGN payout steps.

For
Everyone who pays out
Where
“Transfer / Payout” in the menu

Payout methods

CurrencyMethodDetails neededArrival
NGNNigerian bank accountBank and 10-digit account; the name is checked automaticallyUsually instant
USD / EUR / HKD / SGD / GBP / AEDSWIFT wireBank, account or IBAN, SWIFT/BIC, address, purpose1–3 business days
CNHBank card / WeChat / AlipayCard details or a payment QR codeProcessed manually
USDTTRC20 / ERC20 / BEP20A registered withdrawal addressAfter on-chain confirmation

Pay a Nigerian bank account

  1. 1Choose the bank and enter the 10-digit account; rely on the name the bank returns.
  2. 2Or paste transfer details into the quick-fill box to fill the form.
  3. 3Enter the amount and check the fee and total debit.
  4. 4Confirm with your payment PIN or Google Authenticator.

Payout status

  • Processing / Under review: submitted and in progress — do not submit it again.
  • Completed: paid; download the receipt from Orders.
  • Failed or rejected, funds returned: the amount and fee are back in your wallet.

Every payout is subject to your verification-level limits and security review; log in and open “KYC Verification” to see your limits. If the page hangs, refresh Orders before trying again.

Your limits, risk rules and merchant tools are in the full guide after you log in.

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