Help Center

What you can do with Elephant FX

One account to receive money, exchange currencies and pay out to Nigeria and beyond.

For
Everyone
Where
The same features on web, mobile web and the app

Features

FeatureWhat it doesWhere
Multi-currency walletsNGN, USD, CNH, USDT, EUR, HKD, SGD, GBP, AEDWallets
Receive NGNA dedicated NGN account; incoming transfers are credited automaticallyBank Accounts
USDT in and outDeposit on TRC20; withdraw on TRC20 / ERC20 / BEP20Wallets → USDT
ExchangeNGN against major currencies, and USD ↔ CNHExchange
PayoutsNigerian bank accounts, SWIFT wires, CNH to bank card / WeChat / AlipayTransfer / Payout
Orders and receiptsSearch, export CSV, download receiptsOrders
Team accountsSub-accounts for staff with their own permissionsTeam
WhatsApp robotPay by sending one message in a WhatsApp groupA robot-enabled group
Developer APICreate NGN payouts by API and receive webhooksDeveloper Center

The menu follows your account permissions. If a menu is missing, it is usually not enabled for you — contact support.

First steps

  1. 1Sign up with your email and log in (see “Sign up and log in”).
  2. 2Complete identity verification under “KYC Verification”.
  3. 3Set up Google Authenticator (see “Set up Google Authenticator”).
  4. 4Open your NGN receiving account or deposit USDT, and you are ready.

Your limits, risk rules and merchant tools are in the full guide after you log in.

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